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Knowledgebase : General Questions
VPS (Virtual Private Server) or VDS (Virtual Dedicated Server) is a service where a user is provided with so-called VIRTUAL DEDICATED SERVER, which implies availability of multiple virtual servers on a single physical server. Thus, it appears that users o...
Microsoft HYPER-V is a system of hardware virtualization for x64 hypervisor based systems, which provides direct access to the guest systems (i.e. without the intermediate virtual drivers, slowing the operation) to server devices (disk, memory, processor,...
ServerDale does not provide a free trial period. If the service is not suitable for the customer for whatever reason - we will give a full refund. Refund is possible WITHIN 7 DAYS after the service opening to WebMoney wallets. These 7 days are the trial p...
ServerDale company does not provide support for server administration. Technical support applies only to server operating capacity. Customers are provided with full access to the virtual server, where they are free to install and configure the necessary s...
ServerDale servers are located in DC UKRTELECOM (Kiev, Ukraine). Data center that hosts our equipment is built according to ARS ІnfraStruXure engineering concept and is fully compliant with TIER-III standard. Due to industrial air conditioning systems, th...
The service is activated within 10-15 minutes, after payment for the order. Access data will be sent to user's e-mail that he provided during registration. If the message has not come, you can check it in the billing panel [https://my.serverdale.com/?la...